jdprime22 Privacy Policy

jdprime22 ("the Platform," "we," "us," or "our") is an online gaming platform accessible at jdprime22.net, designed and operated to serve Filipino players in compliance with applicable Philippine regulations, including those issued by the Philippine Amusement and Gaming Corporation (PAGCOR).

jdprime22 is the data controller for all personal data collected and processed in connection with the Platform. We are committed to protecting the privacy and security of our members' personal information in accordance with the Republic Act 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations (IRR), and all relevant issuances by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy is intended to give you a clear, honest, and complete account of our data practices. We have tried to write it in plain English, but it is necessarily a legal document — if you have any questions, our Data Protection Officer is available to assist you.

jdprime22 collects the following categories of personal data:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify you meet the minimum age of 21 years);
• Email address and mobile phone number;
• Residential address in the Philippines;
• Username chosen during registration.

2.2 Identity Verification (KYC) Data

• Government-issued photo ID document (e.g., PhilSys National ID, UMID, SSS ID, Driver's License, or Passport) — document type, ID number, and images/scans;
• Proof of address documentation where requested;
• Selfie photographs for liveness verification, where applicable.

2.3 Financial & Transaction Data

• Payment method identifiers (e.g., GCash mobile number, PayMaya account reference, BPI/BDO/Metrobank/UnionBank account details);
• Deposit amounts, dates, and transaction reference numbers;
• Withdrawal requests, amounts, and processing records;
• Account balance history and transaction logs.

2.4 Gaming Activity Data

• Games accessed, bet amounts, game outcomes, and session durations;
• Bonus usage and wagering history;
• Responsible gaming tool activations (deposit limits, session limits, self-exclusion records).

2.5 Technical & Device Data

• IP address and approximate geographic location derived from IP;
• Device type, operating system, browser version;
• Platform login timestamps and session activity logs;
• Cookie identifiers and analytics tracking data (see Section 9).

2.6 Communications Data

• Records of your communications with jdprime22 support via live chat, email, Messenger, or Viber;
• Feedback, complaints, and survey responses submitted voluntarily.

jdprime22 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions;
• Automatically — through cookies, server logs, and analytics tools when you use the Platform (see Section 9);
• From payment processors — transaction confirmation data from GCash, PayMaya, and banking partners necessary to process your deposits and withdrawals;
• From identity verification services — confirmation or rejection results from third-party KYC providers used to verify your government-issued ID;
• From regulatory and fraud screening systems — data from sanctions screening, PEP (Politically Exposed Person) checks, and fraud detection tools as required by Philippine AMLC regulations.

jdprime22 processes your personal data for the following purposes:

• Account creation and management — to register your account, verify your identity, and provide you with access to the Platform;
• Transaction processing — to process deposits, withdrawals, and bonus credits accurately and securely;
• Regulatory compliance — to comply with PAGCOR licensing requirements, AMLC anti-money laundering obligations under RA 9160, and all other applicable Philippine laws;
• Age verification — to confirm that all registered members are 21 years of age or older as required by PAGCOR regulations;
• Responsible gaming — to administer deposit limits, session controls, self-exclusion, and other responsible gaming tools you activate on your account;
• Fraud prevention and security — to detect and prevent fraudulent transactions, account takeovers, money laundering, and other misuse of the Platform;
• Customer support — to respond to your enquiries, resolve disputes, and maintain records of interactions for quality assurance;
• Platform improvement — to analyse usage patterns, identify technical issues, and improve the Platform's performance and features;
• Promotional communications — to inform you of relevant promotions and bonuses, subject to your communication preferences and applicable opt-out rights.

Under the Data Privacy Act of 2012 and its IRR, jdprime22 processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our contract with you (account management, transaction processing, providing gaming services);
• Legal obligation — processing required to comply with applicable Philippine laws including PAGCOR regulations, RA 9160 (AMLA), and RA 10173 (DPA);
• Legitimate interests — processing necessary for fraud prevention, platform security, and the improvement of our services, where those interests are not overridden by your privacy rights;
• Consent — for optional processing activities such as marketing communications, where we rely on your freely given consent and which you may withdraw at any time.

jdprime22 does not sell or rent your personal data to any third party. We share personal data only in the following circumstances and with the categories of recipients described below:

• Licensed game providers — your player session data is shared with our licensed game providers (such as JILI Games, PG Soft, Pragmatic Play, and Evolution) to the extent necessary to deliver game sessions and maintain game integrity;
• Payment processors — transaction data is shared with GCash, PayMaya, and banking partners to process deposits and withdrawals;
• KYC and identity verification providers — identity document images and details are shared with our certified KYC verification partners for the purpose of identity and age verification;
• Regulatory and law enforcement authorities — jdprime22 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and any other competent authority when required by law or lawful order;
• Fraud prevention and screening services — anonymised or pseudonymised data may be shared with industry-standard fraud detection and sanctions screening services to protect the Platform and our members;
• IT and hosting infrastructure providers — personal data is processed on secured servers managed by our hosting and infrastructure partners, who are bound by data processing agreements consistent with RA 10173.

jdprime22 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, and in accordance with applicable legal retention obligations:

• Active account data — retained for the duration of your active membership with jdprime22;
• Transaction and gaming records — retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLC record-keeping requirements under RA 9160;
• KYC and identity documents — retained for a minimum of five (5) years following account closure, as required by PAGCOR and AMLC regulations;
• Support communications — retained for three (3) years from the date of the interaction, or longer where the subject matter relates to an ongoing dispute or legal proceeding;
• Marketing consent records — retained for the duration of your consent and for up to two (2) years following withdrawal of consent, as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jdprime22:

• Right to be Informed — the right to be notified of how your personal data is processed, which this Privacy Policy fulfils;
• Right of Access — the right to obtain a copy of the personal data jdprime22 holds about you, along with information about how and why it is processed;
• Right to Rectification — the right to have inaccurate or incomplete personal data corrected. You may update basic account information directly in your account settings; for KYC records, contact our Data Protection Officer;
• Right to Erasure — the right to request deletion of your personal data where retention is no longer necessary, consent has been withdrawn, or processing is unlawful — subject to our overriding legal obligations to retain certain records;
• Right to Data Portability — the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to Object — the right to object to processing based on legitimate interests, in particular processing for direct marketing purposes;
• Right to File a Complaint — the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

jdprime22 uses cookies and similar tracking technologies to operate the Platform and improve your experience. A cookie is a small text file placed on your device when you visit a website. The cookies jdprime22 uses fall into the following categories:

9.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function. They manage your login session, maintain your account authentication state, and remember your in-session preferences (such as your selected language). These cookies cannot be disabled without preventing the Platform from functioning correctly.

9.2 Functional Cookies

These cookies remember your preferences between sessions — such as your preferred game categories and responsible gaming settings — to personalise your experience without requiring you to re-configure settings on each visit.

9.3 Analytics Cookies

jdprime22 uses analytics tools to understand how members use the Platform — which pages are visited most frequently, how long sessions last, and where technical errors occur. This data is used in aggregate form to improve the Platform. Analytics data is pseudonymised wherever possible.

9.4 Managing Cookies

You may control non-essential cookies through your browser settings. Most modern browsers (Chrome, Safari, Firefox, Samsung Internet) allow you to block or delete cookies. Please note that disabling strictly necessary cookies will affect your ability to log in and use the Platform.

jdprime22 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:

• TLS/SSL 256-bit encryption — all data in transit between your device and jdprime22 servers is encrypted;
• Encryption at rest — sensitive personal data stored on our servers, including KYC documents and financial information, is encrypted at rest;
• Access controls — access to personal data is restricted on a strictly need-to-know basis. jdprime22 staff members access only the data necessary to perform their specific role;
• Two-factor authentication — available for all member accounts and used internally for all staff access to systems containing personal data;
• Regular security assessments — jdprime22 conducts periodic security assessments and vulnerability scans to identify and remediate potential weaknesses;
• Incident response procedures — documented procedures are in place for detecting, containing, and responding to data breaches.

If jdprime22 discovers or is informed that a member is under the age of 21, we will immediately close the account, delete all personal data associated with it (except for records required to be retained by law), and reverse any deposits made to that account. If you believe that a person under 21 has registered with jdprime22, please notify us immediately at [email protected].

jdprime22 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we offer. When material changes are made, we will notify registered members via email (to their registered address) and display a prominent notice on the Platform at least seven (7) days before the changes take effect.

The version number and effective date at the top of this Policy are updated with each revision. We recommend reviewing this page periodically to stay informed of how jdprime22 protects your data. Your continued use of the Platform following any revision constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or jdprime22's data practices, please contact our Data Protection Officer (DPO) through any of the following channels:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the regulatory body responsible for overseeing compliance with the Data Privacy Act of 2012 in the Philippines.

For matters related to your Terms & Conditions or Responsible Gaming settings, please visit those dedicated pages or contact support directly.